Liv Digital Bank by Emirates NBD (livbank)
Liv Digital Bank by Emirates NBD is not just another bank on your phone. This is the first truly digital bank in the UAE, created for people who are accustomed to convenience, speed and simplicity. You can open a bank account online, without visiting a branch, in a few minutes. Everything is done through the mobile app: registration, identification by Emirates ID, confirmation of address or income. Even video selfies are used as part of the KYC process.
Safety comes first here. Biometric authentication, PIN codes, two-factor verification, protection against skimming. The AML system monitors every transaction, and compliance takes into account all international sanctions and even the PEP status. The client receives a digital identity card, and the bank uses artificial intelligence and data analytics to assess the level of risk.
Maps? There is everything: debit, credit, virtual. Cashback, bonus points, high credit limit — all in one app. Contactless payments via NFC, QR codes, and digital wallets are available for everyday purchases. And for business — corporate accounts, trade finance, project loans, asset management.
International transfers are fast, currency conversion is transparent, and fees are clear. You can get a checkbook, set up monthly statements, or connect investments and insurance. The minimum balance for different tariff plans depends on the type of account, but the principle of convenience and accessibility is always maintained.
Customer support is available around the clock: chatbot, contact center, video conferencing. Mystery shoppers regularly check the quality of service to ensure that the customer experience remains on the same level. UX problems are monitored and corrected, the bank is focused on continuous digital transformation and improvement of remote banking services.
Liv Digital Bank is actively developing: digital services, personalized budgeting recommendations, investments for expats and non-residents. This is a space where online banking ceases to be just a service and turns into a full-fledged digital experience.
Key services:
Online-opening of current, savings and corporate accounts.
Credit and debit cards with cashback, bonuses and a high limit.
International transfers, currency conversion, bank statements.
Investments, insurance, asset management.
Loans with low interest rates and transparent tariffs.
Virtual cards, NFC payments, and digital wallets.
24/7 support, chatbot, video conferencing.
