Ask MagCloud: Ordering & Checkout

What is this $1.00 charge on my credit card statement?

When you place your first order with us, we may contact your credit card's issuing bank to confirm that your credit card is a valid number, and has not been reported as lost or stolen. This is communicated via a $1.00 authorization. We do not actually proceed with this charge, it is simply one of the security measures we use to protect our customers.

Occasionally, a bank may hold this $1 authorization on a customer's card for up to 7-10 business days before it is removed. You will need to contact your bank if you wish to have this authorization removed before that timeframe.

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