15% off everything!*
Code: 15APRIL
Ends April 26, 2024.
*Offer valid through April 26, 2024 (11:59 p.m. local time) with code: 15APRIL. Valid for all full-priced printed publications uploaded to and purchased through your own account. A 15% discount is applied toward your product total, excluding any author mark-up, with no minimum or maximum order amount. This offer is good for two uses, and cannot be used for digital publications, combined with volume discounts, custom orders, other promotional codes, or gift cards, or used for adjustments on previous orders.

Save 15%* through April 26, 2024. Code: 15APRIL Details.

Ask MagCloud: Upload & Publish

What does it mean if my PDF upload failed because "Couldn't open PDF—might be corrupt or password protected" or "Can't modify PDF—password protected"?

It is possible to lock a PDF during its creation, and MagCloud cannot accept locked PDFs. If you get either of the above messages after uploading your file, check the security tab when exporting your publication as a PDF to ensure no boxes are checked requiring a password to open or edit the file. Disabling this option should allow you to upload your PDF to MagCloud without seeing either of the above messages. For more information, please see the downloadable instructions on our PDF Design Resources page for the software you are using to create your PDF.


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