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Ask MagCloud: Shipping Options

Shipping Options

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What countries can I ship my order to?

MagCloud ships orders of all sizes worldwide, although shipping carriers and delivery times vary by country. Visit our Pricing page to use our pricing calculator and see the shipping options for your country.

For shipments outside the United States, Canada, and the European Union, the recipient is responsible for any customs fees and import duties levied by the destination country, which could cause delays beyond the original delivery estimate.

How do I format an APO or FPO address?

Sending a package to an overseas U.S. military base is relatively straightforward if you keep a few things in mind.

  1. Overseas U.S. military bases are considered domestic (U.S.) shipments, which means you need to select United States as the ship-to country. Do not select the country where the base is located.
  2. The city should always be either "APO" or "FPO" in a properly formatted APO FPO address.
  3. Please choose “Armed Forces (AE)” as the State option for the following:
    • Armed Forces Europe
    • Armed Forces Middle East
    • Armed Forces Africa
    • Armed Forces Canada

You also have the option of Armed Forces (AA) and Armed Forces (AP).

Here is an example of a properly formatted APO address:

Name: PFC Jack Lyon
Address 1: 23rd Battalion
Address 2: Unit 1234, Box 56789
Country: United States
City: APO
State: AP
Zip/Postal Code: 96522-1215

How much does shipping cost?

Shipping cost depends on the weight of the order, the destination country, and the selected shipping method. Visit our Pricing page to use our printing and shipping cost calculator to see the expected shipping cost for your order and your customers' orders.

Note that for shipments outside the United States, Canada, and the United Kingdom, the destination country may require the payment of import taxes, customs duties and fees. If so, these additional charges are the responsibility of the recipient.

What are customs fees and import duties? Who pays them?

For shipments outside the United States, Canada, and the European Union, MagCloud lists the recipient as the importer of record. These shipments may be subject to import taxes, customs duties and fees levied by the destination country. As the importer of record, any additional charges for customs clearance are the responsibility of the recipient.

Customs policies vary widely from country to country, and we have no control over these charges nor can we predict what they may be. You should contact your local customs office for further information specific to your destination.

In the event that customs clearance procedures are required, please note that it can cause delays beyond our original delivery estimates.

How is my order packaged?
Orders shipped via the postal service, both within the United States and internationally, will be packaged in a clear plastic sleeve or similar packaging, with an address label affixed to the outside.

Orders shipped via UPS, within the United States and internationally, will be packaged in a sturdy cardboard mailer or box with an address label affixed to the outside. The use of a mailer or box will be determined by the quantity of publications ordered and their size.
All posters will be shipped flat in a clear plastic sleeve inside a rigid cardboard mailer, regardless of the shipping option selected. Larger quantities of posters will be shipped flat in a cardboard box.

 

tags: package, packaging


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