Kindness is an attribute of duality; unkindness exists where there is kindness. There is no telling when a follower of religion ends up having worldly interaction with unkindness. One who is trying to save a rat ends up being unkind to a cat. And here both karma, become the cause of binding new karma. Kindness, sympathy etc., are the attributes of paudgalik relative, the worldly self and bad attributes exist on the other side too. True religion is that which makes one free from the bondage of merit and demerit karma and helps you attain the state of the Self, moksha liberation. That is the only reason Dadashri says that while following religion transcend the attributes like kindness, empathy anukampa and finally reach to the state of compassion where after reaching this state the Vitarag Lords have brought about the salvation of many and have attained the final liberation.