Ask MagCloud: Ordering & Checkout

There is no technical limit to the number of recipients you can add to an address group, however single transactions are limited to USD$10,000, and a transaction will be rejected if the order total exceeds this amount.

At the moment, you cannot upload a mailing list through the MagCloud website, but that is a feature we hope to offer in a future site update. In the meantime if you have a large mailing list and are getting close to order time, please send us a request from our Contact Us page and we'd be happy to assist you. Please be prepared to provide your list in a CSV (comma separated value) and plan ahead to give us 7 business days to handle the import before you need to place your order.

When you place your first order with us, we may contact your credit card's issuing bank to confirm that your credit card is a valid number, and has not been reported as lost or stolen. This is communicated via a $1.00 authorization. We do not actually proceed with this charge, it is simply one of the security measures we use to protect our customers.

Occasionally, a bank may hold this $1 authorization on a customer's card for up to 7-10 business days before it is removed. You will need to contact your bank if you wish to have this authorization removed before that timeframe.